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* Images may not be identical to the part.
I was really impressed by your site for the following reasons (and I just placed the order) 1. Simple search process 2. Secure checkout (I was reassured that you were not some fly by night company) 3. The very helpful list of contacts where I could go if I wish to have a professional install the piece I ordered. Number three really stood out for me because the usual answer around here is "sorry can't help you - we only do in-house repair for items we sell." My first reaction is that I would rather shop for new equipment at places that offer services to assist with repairs in the first place rather than at all the fancy shops that won't help with older equipment. Thank-you for offering me the option to either do it myself or get someone else's help.
Susan, Thanks so much for contacting me. I've only bought one item from you in the past. It was good and I was happy, but today you showed me customer service beyond what I expected. I look forward to doing much more business with Fitness Repair Parts in the near future. Have a great day.