hello, i just wanted to let you know how impressed i am with your fast service.
I ordered a pulley and some locking nuts on Monday 2/25 and received them on Tuesday 2/26.
I was shocked,thanks a million for the fast
shipping of these parts. I will definitely
use you in the future for any parts needs I may
have, once again thank you for a job very well
done........
Jeff Friz
I was really impressed by your site for the following reasons (and I just placed the order) 1. Simple search process 2. Secure checkout (I was reassured that you were not some fly by night company) 3. The very helpful list of contacts where I could go if I wish to have a professional install the piece I ordered. Number three really stood out for me because the usual answer around here is "sorry can't help you - we only do in-house repair for items we sell." My first reaction is that I would rather shop for new equipment at places that offer services to assist with repairs in the first place rather than at all the fancy shops that won't help with older equipment. Thank-you for offering me the option to either do it myself or get someone else's help.
