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I want to write you to say thank you for the help that John gave me regarding a Stairmaster Freerunner 5600 part that I am trying to track down. While he didn't have the correct part in stock, he was very helpful in educating me about the history of this machine and working with me to identify the right part number for our broken machine.
We ordered a replacement belt for our Triumph 6.0R exercise bike on Tuesday night, it arrived Friday morning, we installed it Friday afternoon, and back on the bike on Friday night...Working great... (unfortunately, enjoyed the days off) Thanks for your help!