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I want you to know that I called twice on monday and got great tech support from your company, he talked me through two problems! you guys are great.
I ordered a replacement crank arm(s) for my 22 year old Vision Fitness recumbent exercise bike. The new parts arrived today; less than two business days after placing the order. I installed the new parts and the bike is working like it was brand new, ultra quiet, smooth and the correct resistance.