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I was really impressed by your site for the following reasons (and I just placed the order) 1. Simple search process 2. Secure checkout (I was reassured that you were not some fly by night company) 3. The very helpful list of contacts where I could go if I wish to have a professional install the piece I ordered. Number three really stood out for me because the usual answer around here is "sorry can't help you - we only do in-house repair for items we sell." My first reaction is that I would rather shop for new equipment at places that offer services to assist with repairs in the first place rather than at all the fancy shops that won't help with older equipment. Thank-you for offering me the option to either do it myself or get someone else's help.
Hi, just wanted to say thanks for the 2 wheels for my machine that I ordered. I searched the entire web for these wheels and FRP was the only ones that had them other than (un-named competitor) and on top of that your price was unbelievable. their price was 8X's your price, more than what I paid for my elliptical that I bought used. When I called them they made like if you want it, pay for it. Glad there was another choice. Thanks for the sale !!!!!!!!! Very satisfied customer. Aloha