I also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away.
Best regards,
Corey J. W.
Thanks for the great service. I just did the BBB Review and gave you guys 5 Stars.
Your site is very complete and easy to use, even looking for "out of manufacture" parts, which I expect is your bread and butter.
