I own a 20 year old weight stack home fitness machine. With the covid pandemic, I spent more time on it since my gym was closed. A couple of pulley cables and a foam pad needed replacement. The manufacturer (Parabody) has been out of business more than 15 years. FitnessRepairParts came up in a search for the items and had them in stock. In fact, I found no other site with exact replacement parts, and I did not want to fiddle with raw cable and various end connectors. I was concerned about some reviews regarding return policy - there is a restocking fee and you pay return shipping. But given the business model - parts available that are 15 years out of manufacture - I think that's a fair policy. The items came as described, shipped within a day with tracking id. These are perfect replacement parts, and service was excellent. Be sure you order the exact part you need.
Marty B
I also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away.
