TESTIMONIALS

Sheila, you have been a pleasure to work with on fixing MY problems. You were very responsive in these matters and I thank you for making this whole process a breeze. I sent an email to Pro-Form needing help on getting these parts and never heard back from them and you have done it in a day. Great customer support. I love you (Lol) is a little strong, but that is the happiness I feel by the way this has been handled. Again and again, Thank you!

--Lawrence

It’s a legitimate company. If you do your research and order the correct part you won’t have a problem. All these people leaving bad reviews ordered something wrong and are complaining about the return and shipping policies that are clearly laid out when you make the purchase. This is literally the only place I could find the part I needed and it showed up in a week. Would not hesitate to order again. Yes you have to make a minimum purchase value or they up charge to meet it and yes you have to pay for shipping. It’s not Amazon it’s a small company, not everything is free.

Matt G