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Just a quick note to the manager concerning a most satisfying experience a few moments ago when one of your employees, Marsha assisted me so beautifully. She was professional and caring and took the time to help research my need and assisted me as I placed the order for my parts. She is a true asset to both you her employer and us the customers.
Susan, Thanks so much for contacting me. I've only bought one item from you in the past. It was good and I was happy, but today you showed me customer service beyond what I expected. I look forward to doing much more business with Fitness Repair Parts in the near future. Have a great day.