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Thank you for your customer service--Spirit has decided to warranty my motor so I won't be needing your product. However, because of your kind reply, I will definitely keep you in mind if I or one of my friends needs repair parts for their fitness equipment. I really appeciate that you took time to reply, ask for needed information and then follow up with sales information that I needed. Your customer service gets an A+.
I'm very pleased to hear that your company is thriving and expanding and that you've made Inc's top 400. You've found a need that wasn't being fulfilled by anyone else - including the makers of the equipment - and have filled it well. Without your company's access to the specialized parts needed for maintaining and repairing fitness equipment I'd be sitting with an $1800 doorstop. Instead, despite the manufacturer's unwillingness to sell the parts I needed directly, I was able to repair and refurbish the machine with all the parts I needed, delivered quickly and at a fair price. best wishes for your continued success -you deserve it!