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I called last week with a True treadmill that wasn't working. My husband needed this for his cardiac rehab after a heart attack. True does not support it any longer, so I called you. I had the pleasure of speaking to Brittany. She found the overlay for us and you had it in stock! Brittany was very nice and gave me the part information and we ordered the part. Brittany is so kind and so delightful, and I just really appreciated it!
I truly appreciate your helpfulness and efficiency in finding my exercycle belt. The local dealers could not help me out at all. When I receive my belt order from you, I will return the replacement belt that the dealer sold me, ask for my money back, and give them a print out of your website and the helpful chat discussion that pointed me to the correct replacement belt.