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I just wanted to thank you for a great experience with your company. My excercise equipment broke and I had no ideal where to get the part to fix it. I stumbled on to your site with a google search. The ability to see a picture of all the parts really helped because I sure didn't keep the manual to mine. Also in ordering the site told me what other parts I needed to finish the repair really helped. I think the parts were at my door in two or three days. The were exactly what I needed. Good to know good service still exists.
I am really emailing to tell you what a wonderful surprise it was when I opened the box and found paper based packing!!!!!!! You should let the world know you are not using plastic, bubble wrap or Styrofoam for packing. You prove that some companies care about out environment. Thank you!!!