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would like to thank Fitness Repair Parts for the fast shipping and sending me the correct part I ordered. My treadmill was up and "running" again in no time. I wish I could have picked up the part myself because I live near the call center and it's too cold to walk outside. Cheers!
Thank you very much for your efforts, your suggestion and for replying to my inquiry. We sincerely appreciate the great customer service that you have provided for us. It's been my experience that most customer service reps would have moved on to other callers and forgotten about our request.