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I have kept Travis on chat for I dont know how long to help me find a cable that I did not think I would ever be able to get part #'s for. Travis did it! I am thrilled and only buy Weider home gyms and now I am even more pleased!
I called last week with a True treadmill that wasn't working. My husband needed this for his cardiac rehab after a heart attack. True does not support it any longer, so I called you. I had the pleasure of speaking to Brittany. She found the overlay for us and you had it in stock! Brittany was very nice and gave me the part information and we ordered the part. Brittany is so kind and so delightful, and I just really appreciated it!