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I want to write you to say thank you for the help that John gave me regarding a Stairmaster Freerunner 5600 part that I am trying to track down. While he didn't have the correct part in stock, he was very helpful in educating me about the history of this machine and working with me to identify the right part number for our broken machine.
I was so happy to find Fitness Repair Parts. I bought a gym quality Stairmaster for my home about 22 years ago. I never once had any problem with the equipment except after all these years the plug that connects to the connector box (not sure what that thing is called) and the "box" needed to be replaced. I thought that the machine might be too old and that I wouldn't be able to get the part. But Fitness Repair had it. I bought it, it came in the mail within a week or so, and it fit! I will call them again if I ever need a part replaced.