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It’s a legitimate company. If you do your research and order the correct part you won’t have a problem. All these people leaving bad reviews ordered something wrong and are complaining about the return and shipping policies that are clearly laid out when you make the purchase. This is literally the only place I could find the part I needed and it showed up in a week. Would not hesitate to order again. Yes you have to make a minimum purchase value or they up charge to meet it and yes you have to pay for shipping. It’s not Amazon it’s a small company, not everything is free.
Yes my bowflex was sitting in my garage for a while and the cables were getting old and brittle so I looked everywhere to try to find a new pair and couldn't find anything until I came across fitnessrepairparts.com. I typed in the model number of my equipment and found all the cable replacements I needed for my machine. Thank you fitnessrepairparts.com this helped me restore my machine back to where I can use it again.