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Sheila, you have been a pleasure to work with on fixing MY problems. You were very responsive in these matters and I thank you for making this whole process a breeze. I sent an email to Pro-Form needing help on getting these parts and never heard back from them and you have done it in a day. Great customer support. I love you (Lol) is a little strong, but that is the happiness I feel by the way this has been handled. Again and again, Thank you!
We ordered a replacement belt for our Triumph 6.0R exercise bike on Tuesday night, it arrived Friday morning, we installed it Friday afternoon, and back on the bike on Friday night...Working great... (unfortunately, enjoyed the days off) Thanks for your help!