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My Stairmaster works!!! I'm so excited to have it back in action! The new power cord did the trick and I REALLY appreciate all of your help!! Thanks again, Sheila for everything!
Thanks for the follow up. I'm really impressed with your customer service-great !! I'm not going to order the part at this time. I will definitely come back to you for other items and will happily tell people about your unusually high level of customer care.