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Sheila, you have been a pleasure to work with on fixing MY problems. You were very responsive in these matters and I thank you for making this whole process a breeze. I sent an email to Pro-Form needing help on getting these parts and never heard back from them and you have done it in a day. Great customer support. I love you (Lol) is a little strong, but that is the happiness I feel by the way this has been handled. Again and again, Thank you!
Best experience I have ever had shopping online. Searched my old Schwinn recumbent exercise bike and found they had every small part I could ever need. Ordered it in minutes and it was on my doorstep in 3 days. Excellent experience and will absolutely use these guys again.