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Hi, just wanted to say thanks for the 2 wheels for my machine that I ordered. I searched the entire web for these wheels and FRP was the only ones that had them other than (un-named competitor) and on top of that your price was unbelievable. their price was 8X's your price, more than what I paid for my elliptical that I bought used. When I called them they made like if you want it, pay for it. Glad there was another choice. Thanks for the sale !!!!!!!!! Very satisfied customer. Aloha
I also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away.
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