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WELDMENT, THIGH PAD ADJUSTER, CUSTO
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I want to write you to say thank you for the help that John gave me regarding a Stairmaster Freerunner 5600 part that I am trying to track down. While he didn't have the correct part in stock, he was very helpful in educating me about the history of this machine and working with me to identify the right part number for our broken machine.
I own a 20 year old weight stack home fitness machine. With the covid pandemic, I spent more time on it since my gym was closed. A couple of pulley cables and a foam pad needed replacement. The manufacturer (Parabody) has been out of business more than 15 years. FitnessRepairParts came up in a search for the items and had them in stock. In fact, I found no other site with exact replacement parts, and I did not want to fiddle with raw cable and various end connectors. I was concerned about some reviews regarding return policy - there is a restocking fee and you pay return shipping. But given the business model - parts available that are 15 years out of manufacture - I think that's a fair policy. The items came as described, shipped within a day with tracking id. These are perfect replacement parts, and service was excellent. Be sure you order the exact part you need.