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I just received credit for core charge on motor controller board I had ordered. I just wanted to thank you for the prompt shipment for the part, Schwinn 820P treadmill, which did fix the problem. The faulty part was returned the next day, by me, and the credit was credited to my credit card in about 2 weeks. Thanks again for the proper part, now I can exercise again.
I want to write you to say thank you for the help that John gave me regarding a Stairmaster Freerunner 5600 part that I am trying to track down. While he didn't have the correct part in stock, he was very helpful in educating me about the history of this machine and working with me to identify the right part number for our broken machine.