TESTIMONIALS

I received all the parts I needed to the isolator of my Nordic track treadmill. We had broken one of them when we moved it into our home after purchasing it from a colleague at my company and it just felt so unstable for months until we realized what was broken. Thanks to the expanded diagram on the site, I was able to figure out exactly which parts I needed and they were shipped to me relatively quickly (3-4 business days).

I also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away.

Best regards,


Corey J. W.