TESTIMONIALS

I also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away.

Best regards,


Corey J. W.

Thank you for your customer service--Spirit has decided to warranty my motor so I won't be needing your product. However, because of your kind reply, I will definitely keep you in mind if I or one of my friends needs repair parts for their fitness equipment. I really appeciate that you took time to reply, ask for needed information and then follow up with sales information that I needed. Your customer service gets an A+.


--janet