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Thanks! You guys are TRULY great, and lifesavers! My old equipment is still heavily in use, and still has a lot of years in it. Replacing parts is one way I can keep using it. Now, all I have to do is figure out exactly which cable I need - I think it may be the primary. Once I'm sure, I'll order. In the mean time, I'm bookmarking your website!
I called last week with a True treadmill that wasn't working. My husband needed this for his cardiac rehab after a heart attack. True does not support it any longer, so I called you. I had the pleasure of speaking to Brittany. She found the overlay for us and you had it in stock! Brittany was very nice and gave me the part information and we ordered the part. Brittany is so kind and so delightful, and I just really appreciated it!