The safety key that I had ordered arrived recently for which I thank you so very much! I had almost given up, but was delighted to receive it finally! It fits perfectly and now the treadmill is once again working perfectly. Thank you very much!
Thank you for your customer service--Spirit has decided to warranty my motor so I won't be needing your product. However, because of your kind reply, I will definitely keep you in mind if I or one of my friends needs repair parts for their fitness equipment. I really appeciate that you took time to reply, ask for needed information and then follow up with sales information that I needed. Your customer service gets an A+.