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I want to write you to say thank you for the help that John gave me regarding a Stairmaster Freerunner 5600 part that I am trying to track down. While he didn't have the correct part in stock, he was very helpful in educating me about the history of this machine and working with me to identify the right part number for our broken machine.
Excellent service on my recent order which arrived today, thanks! I was very pleased to be able to find replacement brake pads for my 28 year old Tunturi Ergometer.