Sheila, you have been a pleasure to work with on fixing MY problems. You were very responsive in these matters and I thank you for making this whole process a breeze. I sent an email to Pro-Form needing help on getting these parts and never heard back from them and you have done it in a day. Great customer support. I love you (Lol) is a little strong, but that is the happiness I feel by the way this has been handled. Again and again, Thank you!
Thanks for the reply. I'm still talking with Spirit about whether they will warranty the motor. If they do not, I definitely will use the links to order it.
Again, I really appreciate your response--it's getting rarer to receive customer service that you provided.