I'm sure this isn't the typical comment in this forum, but I didn't know how to give you this feedback. I recently purchased a front roller for my wife's treadmill and was shocked to discover that the replacement part was waaayyy better than the original! Thank you!
Sheila, you have been a pleasure to work with on fixing MY problems. You were very responsive in these matters and I thank you for making this whole process a breeze. I sent an email to Pro-Form needing help on getting these parts and never heard back from them and you have done it in a day. Great customer support. I love you (Lol) is a little strong, but that is the happiness I feel by the way this has been handled. Again and again, Thank you!