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Hello, I wanted to confirm I received my order. Everything was correct and works as it should and I am completely satisfied. I was able to make a change to my order and it was amended promptly and correctly. I put the parts on my machine last night and everything works perfectly! I am so pleased with the service I received from Fitness Repair Parts, I would absolutely recommend to friends.
I also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away.