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I called last week with a True treadmill that wasn't working. My husband needed this for his cardiac rehab after a heart attack. True does not support it any longer, so I called you. I had the pleasure of speaking to Brittany. She found the overlay for us and you had it in stock! Brittany was very nice and gave me the part information and we ordered the part. Brittany is so kind and so delightful, and I just really appreciated it!
I wanted to thank you for the excellent customer service. The outstanding service was evident from the beginning, with assistance in identifying specific parts that I needed and continued through to a separate need to return an unneeded part. I truly appreciate the fast, friendly and efficient support.