Thank you for your customer service--Spirit has decided to warranty my motor so I won't be needing your product. However, because of your kind reply, I will definitely keep you in mind if I or one of my friends needs repair parts for their fitness equipment. I really appeciate that you took time to reply, ask for needed information and then follow up with sales information that I needed. Your customer service gets an A+.
I ordered a part for my wife's treadmill yesterday (Nov 1st) about noon. It arrived this morning (Nov 2nd) at about 10:30. I just want to compliment your staff on the excellent service I received over the phone and in shipping. If I'm ever in need of other parts I won't hesitate to use your services again. Thank you. --Phil, IL