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I've placed my order, I just want to say, Thank You for all your help with this stepper. I hope your company appreciates you the way your customers do, Again..Thank you. Michael
Thank you for your customer service--Spirit has decided to warranty my motor so I won't be needing your product. However, because of your kind reply, I will definitely keep you in mind if I or one of my friends needs repair parts for their fitness equipment. I really appeciate that you took time to reply, ask for needed information and then follow up with sales information that I needed. Your customer service gets an A+.