I just wanted to thank you for a great experience with your company. My excercise equipment broke and I had no ideal where to get the part to fix it. I stumbled on to your site with a google search. The ability to see a picture of all the parts really helped because I sure didn't keep the manual to mine. Also in ordering the site told me what other parts I needed to finish the repair really helped. I think the parts were at my door in two or three days. The were exactly what I needed. Good to know good service still exists.
I called last week with a True treadmill that wasn't working. My husband needed this for his cardiac rehab after a heart attack. True does not support it any longer, so I called you. I had the pleasure of speaking to Brittany. She found the overlay for us and you had it in stock! Brittany was very nice and gave me the part information and we ordered the part. Brittany is so kind and so delightful, and I just really appreciated it!