I want to write you to say thank you for the help that John gave me regarding a Stairmaster Freerunner 5600 part that I am trying to track down. While he didn't have the correct part in stock, he was very helpful in educating me about the history of this machine and working with me to identify the right part number for our broken machine.
Dear Support Team,
My order arrived quickly and with everything correct. Using the parts
ordered from you, my half-built elliptical trainer was transformed from a
large and expensive pile of junk into a great fitness machine, which I am
enjoying. Figuring out what parts I needed to finish putting it together
was easy on your website, service was great, and the order arrived very
quickly. This was fantastic. Thank you so much.