I called last week with a True treadmill that wasn't working. My husband needed this for his cardiac rehab after a heart attack. True does not support it any longer, so I called you. I had the pleasure of speaking to Brittany. She found the overlay for us and you had it in stock! Brittany was very nice and gave me the part information and we ordered the part. Brittany is so kind and so delightful, and I just really appreciated it!
You folks are great!!
I had contacted BowFlex to get this part and was initially told that the part would be @ my door in one week. Well, that week went by and I contacted BowFlex. On this attempt I was told that the part was in fact NOT in stock and that it would be @ least one month before they would have the part to send to me.
I found Fitness Repair Parts on-line: I called in and was put in contact with somebody that guided me right to the part I needed!!
"Thank you" is not enough, but it's the best I've got.