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With 3 out of 4 people in the house using our eliptical, when a part breaks, it's a big deal. We searched everywhere and were beginning to think we would have to do without or have the expense of buying another. Fitness Repair Parts was the only place we could locate the part. The price was so low, we bought 2 so we'll have a spare. Ordering was easy, shipping was fast, and we were back on the fitness road withing a week. I highly recommend them!
Thanks for the follow up. I'm really impressed with your customer service-great !! I'm not going to order the part at this time. I will definitely come back to you for other items and will happily tell people about your unusually high level of customer care.