I wanted to thank you for the excellent customer service. The outstanding service was evident from the beginning, with assistance in identifying specific parts that I needed and continued through to a separate need to return an unneeded part. I truly appreciate the fast, friendly and efficient support.
Sheila, you have been a pleasure to work with on fixing MY problems. You were very responsive in these matters and I thank you for making this whole process a breeze. I sent an email to Pro-Form needing help on getting these parts and never heard back from them and you have done it in a day. Great customer support. I love you (Lol) is a little strong, but that is the happiness I feel by the way this has been handled. Again and again, Thank you!