I want to write you to say thank you for the help that John gave me regarding a Stairmaster Freerunner 5600 part that I am trying to track down. While he didn't have the correct part in stock, he was very helpful in educating me about the history of this machine and working with me to identify the right part number for our broken machine.
Thank you so much for your help with my bike. I have severe health issues and this is my exercise that is allowing me to get my life back. We look forward to sharing your information with our friend who is a trainer.