I just received credit for core charge on motor controller board I had ordered. I just wanted to thank you for the prompt shipment for the part, Schwinn 820P treadmill, which did fix the problem. The faulty part was returned the next day, by me, and the credit was credited to my credit card in about 2 weeks. Thanks again for the proper part, now I can exercise again.
Sheila, you have been a pleasure to work with on fixing MY problems. You were very responsive in these matters and I thank you for making this whole process a breeze. I sent an email to Pro-Form needing help on getting these parts and never heard back from them and you have done it in a day. Great customer support. I love you (Lol) is a little strong, but that is the happiness I feel by the way this has been handled. Again and again, Thank you!