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Thank you for your customer service--Spirit has decided to warranty my motor so I won't be needing your product. However, because of your kind reply, I will definitely keep you in mind if I or one of my friends needs repair parts for their fitness equipment. I really appeciate that you took time to reply, ask for needed information and then follow up with sales information that I needed. Your customer service gets an A+.
I don't write service testimonials often, but FitnessRepairParts.com earned this one. When my 17-year-old weight equipment broke, I despaired about finding a replacement part for it. But, I shouldn't have. FitnessRepairParts.com was there with exactly what I needed. Your website was easy to use and my order was handled with absolute professionalism. Even though the part I needed was unusual, FitnessRepairParts.com found it and promptly shipped it right to my door. They kept in touch during the process with concise emailed updates. The replacement part is even better than the original.