Thank you so much. We were told by bike shops and fitness centers that we'd never be able to get the parts.
I placed my order today and am really enjoying the bike.
Thank you for your customer service--Spirit has decided to warranty my motor so I won't be needing your product. However, because of your kind reply, I will definitely keep you in mind if I or one of my friends needs repair parts for their fitness equipment. I really appeciate that you took time to reply, ask for needed information and then follow up with sales information that I needed. Your customer service gets an A+.