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Thank you for your customer service--Spirit has decided to warranty my motor so I won't be needing your product. However, because of your kind reply, I will definitely keep you in mind if I or one of my friends needs repair parts for their fitness equipment. I really appeciate that you took time to reply, ask for needed information and then follow up with sales information that I needed. Your customer service gets an A+.
Thank you very much for your efforts, your suggestion and for replying to my inquiry. We sincerely appreciate the great customer service that you have provided for us. It's been my experience that most customer service reps would have moved on to other callers and forgotten about our request.