Sheila, you have been a pleasure to work with on fixing MY problems. You were very responsive in these matters and I thank you for making this whole process a breeze. I sent an email to Pro-Form needing help on getting these parts and never heard back from them and you have done it in a day. Great customer support. I love you (Lol) is a little strong, but that is the happiness I feel by the way this has been handled. Again and again, Thank you!
It works great & dealing with your company was a pleasure. I've not re-lubed it & it seems fine so there is still lots left.
I have already recommended your company to several of my friends with fitness gear.