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This part is NO LONGER AVAILABLE. You cannot purchase this part. Can I still get this?
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Susan, Thanks so much for contacting me. I've only bought one item from you in the past. It was good and I was happy, but today you showed me customer service beyond what I expected. I look forward to doing much more business with Fitness Repair Parts in the near future. Have a great day.
I also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away.